Dr Leeroy William will facilitate this panel that highlights what we have learned about providing palliative care during a pandemic, and what we need to do to be prepared for future emergency and disaster events. Panellists include Professor Brendan Murphy, immediate past Secretary of the Department of Health and Aged Care, and Australia’s Chief Medical Officer at the height of the pandemic. Professor Murphy will be joined by panellists with experience in different sectors, all with different insights into our lessons from COVID-19 and solutions we need to embed for the future.