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Oceanic Palliative Care Conference 2021
Oceanic Palliative Care Conference 2021

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Frequently Asked Questions


We have extended the Early Bird registration rate through to the end of June!

The team is working to release the program, if you are looking to register for a single day but not sure which day you will be presenting, you can register for any single day and we can change it (in the back end) when the program is confirmed.

If you've booked a group registration - names and details will be collated in August. Our conference team will be in touch!

Each registration is issued with a single-user encryption on each login.  Single-user encryption means if someone tries to use the same login as someone who is already viewing the session it will show a message saying 'you are already logged in'.   

Single-user encyrption encourages each registration to be used by only one user. 

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Setting up your profile

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How do I get the best out of my virtual experience?

To complete your delegate profile, you will need to click on the 'Set up your profile' URL sent to you via email. This will take you to a webpage where you can update your delegate profile. 

You can add as much or as little information as you like, and you can set your profile to Private or Public. Once your profile has been set up, you can change the details at any time by logging into the event platform in the top right-hand corner, before clicking on Account > Edit Profile. 

For those with profiles set to Private, please be aware that should you participate in the Chat or the Questions functions in the Sessions, your full name will be linked to your comments and questions. Should you wish to interact with Exhibitors we recommend setting your profile to Public.  

Please be aware you can set up your profile however the log in will not be available until 1 week prior to the event. 

Forgotten password?

If you are having difficulties logging in, please click the ‘Forgot your Password’ button to reset it. If you are still having trouble, please email
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As an attendee, how do I prepare for the conference?

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We are planning for a busy few days!  We encourage you to attend as many sessions and support our sponsors and exhibitors but don't forget you will have 12mths access to all recorded sessions post-event.

Block time out in your calendar, and set your 'out of office' - we encourage you to take this time to immerse yourself as much as possible in the event.

For a comfortable start, delegates are encouraged to log into the conference on their laptop or PC 10 minutes before the first session. Prior to the conference, please ensure your internet connection is stable and Wi-Fi is enabled on the devices you will use to access the conference.
Grab a cup of coffee or tea, perhaps something to snack on, have a notepad, pen and any extra devices handy, and you’re ready to go! 

Following the conference on social media??

You can follow the conference on Twitter! Keep an eye out for #21OPCC and join the conversation.
Follow @Pall_Care_Aus on social media to get the latest information on what’s happening.

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How can we help?

More questions - Please contact us at

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